![]() We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Īt Equifax, we believe knowledge drives progress. We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.Īre you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!Įquifax is an Equal Opportunity Employer. Knowledge of Sales Force, creating, documenting and closing cases and task.įamiliarity with live calls and chats at a fast pace Working knowledge of Google email, drive and chat Well versed in client communications verbally and written.Ħ+ months experience working with Windows and Google -based applications, file structures, editors, and cloud applications such as Portal and file transfer method Responds to telephone and written requests, then investigates and resolves or tracks progress through resolution.Ĭonsistently meet metrics for position in.Call handling, detailed documentation, case closure and adherence. The Technical Product Support Analyst assists external and internal clients with questions/problems regarding multiple Equifax applications and services. ![]() Investigates access, configuration, compliance, functionality issues, as well as troubleshoots using different production and support applications, file archives, logs, and other team contacts. Receives and responds to telephone and written requests, then investigates and resolves or tracks progress through resolution. Performs Tier 1 level work to assist external and internal clients with questions/problems regarding multiple Equifax applications and services If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Equifax is where you can power your possible.
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